Privacy Policy
How MN Marketing Network e.U. collects, uses and protects your personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).
Last updated: 15 April 2026
Contents
1. Data Controller
The data controller responsible for the processing of your personal data is:
MN Marketing Network e.U.
Holzerweg 18, 8740 Zeltweg, Austria
Email: office@m-n.marketing
Phone: +43 660 2224554
2. Data We Collect
Depending on your interaction with us, we may process the following categories of personal data:
Contact form & email
- Name, email address, phone number
- Content of your message
- Company and role (if provided)
Event registration platforms
- Name, title, affiliation, address, billing details
- Dietary requirements and accessibility preferences (if submitted)
- Payment metadata (handled by our payment providers; card details never stored on our servers)
- Submission content (abstracts, papers, speaker information)
Live chat
- Messages you send through the chat widget
- A randomly generated session ID stored in your browser's localStorage
- Timestamps and connection metadata
Automatically collected
- IP address, browser type, operating system, referring URL
- Access times and pages visited
3. Purposes & Legal Basis
We process your data on the following legal bases under Art. 6 GDPR:
- Contract (Art. 6(1)(b)) — to provide our services, manage event registrations and fulfil orders.
- Legitimate interest (Art. 6(1)(f)) — to operate and secure our website, prevent fraud, and respond to inquiries.
- Consent (Art. 6(1)(a)) — for non-essential cookies, newsletters and marketing communications.
- Legal obligation (Art. 6(1)(c)) — to meet accounting, tax and retention duties.
4. Cookies
Our website uses only essential cookies and local storage required for core functionality (e.g. maintaining a chat session). We do not set advertising or tracking cookies without your consent. Where analytics or third-party tools are used, a cookie banner will request your consent beforehand.
5. Data Sharing
We do not sell your personal data. We may share data with:
- Service providers — hosting, email, payment processing and software platforms (processing agreements in place per Art. 28 GDPR).
- Event organizers — when you register for an event, necessary data is shared with the event's host institution.
- Authorities — where required by law.
Servers are primarily located within the European Union. Transfers outside the EU occur only under appropriate safeguards (e.g. Standard Contractual Clauses).
6. Storage & Retention
We retain personal data only as long as necessary for the purposes outlined above, or as required by law:
- Contact inquiries: up to 24 months after last contact
- Contractual & billing data: 7 years (Austrian Federal Tax Code, §132 BAO)
- Chat transcripts: up to 90 days
- Marketing consent: until withdrawn
7. Your Rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you (Art. 15)
- Rectify inaccurate data (Art. 16)
- Erase your data where legally permissible (Art. 17)
- Restrict or object to processing (Art. 18, 21)
- Data portability in a machine-readable format (Art. 20)
- Withdraw consent at any time (Art. 7(3))
To exercise any right, contact us at office@m-n.marketing. You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde): www.dsb.gv.at.
8. Security
We apply appropriate technical and organisational measures to protect personal data against loss, misuse or unauthorised access, including TLS encryption in transit, access controls, regular backups and vendor due diligence.
9. Contact
For any privacy-related question, reach us at office@m-n.marketing or by post at the address above.